Your Privacy Is Our Responsibility
How your personal information is collected, stored, and kept secure on the ffb77 platform — everything is clearly explained in this policy.
This Privacy Policy ("Policy") applies to all users of the ffb77 platform. By using our services, you agree to the terms of this Policy. Protecting your privacy is a core commitment of ffb77 — we believe that transparency and security are the foundation of a healthy gaming environment.
1. What Information We Collect
Registration & Identity Information
When you open an account on ffb77, we collect the following information:
- Your full name and date of birth (for age verification — must be 21 years or older)
- Mobile number and email address
- Your preferred username and password (stored in encrypted form)
- Documents required for identity verification (copies of national ID card, passport, or other government-issued ID)
Financial Information
To process transactions and prevent fraud, we collect:
- bKash, Nagad, or Rocket account number (according to your payment method)
- Deposit and withdrawal history and amounts
- Transaction date, time, and reference number
Important: We never store your full payment PIN or password.
Technical & Usage Information
Information collected automatically to improve service quality and ensure security:
- IP address and device type
- Browser type and version
- Which pages you visited and how long you stayed
- Cookie and session data
- Login time and geographic location (at country level)
2. Why We Use Your Information
Service Delivery & Account Management
Your information is necessary to properly manage your account on ffb77, process transactions, and distribute bonuses and rewards. Some services may be limited if your identity has not been verified.
Security & Fraud Prevention
We monitor your technical information to prevent unauthorized access, account takeovers, and financial fraud. If unusual activity is detected, we will temporarily suspend your account and contact you.
Responsible Gaming
By monitoring your gaming behavior patterns, we provide responsible gaming tools — such as setting deposit limits, self-exclusion, and necessary alerts. This is part of our commitment to user protection.
Customer Support & Communication
We use your name, mobile number, and email to resolve your issues and stay in touch with you. We will notify you about important updates, policy changes, or account-related matters.
Service Improvement & Analytics
By analyzing the overall behavior of users, we improve the design, game range, and quality of technical services on the ffb77 platform. This analysis is generally done in aggregate form and does not identify any specific individual.
3. Sharing Information with Third Parties
ffb77 does not sell your personal information to any third party. However, information may be shared in certain circumstances:
Payment Processors
Necessary information is shared with bKash, Nagad, and Rocket to complete transactions. Each of these payment providers has its own privacy policy and operates under their respective regulatory authorities.
Technical Service Providers
For server management, cybersecurity, game software (providers such as Pragmatic Play, Evolution Gaming, Spribe) and data analytics, we work with trusted technical partners under contract. These partners operate according to our instructions and may not use your information for their own purposes.
Legal Obligations
In the case of court orders, lawful requests from law enforcement agencies, or other legal requirements, ffb77 may be obligated to provide necessary information in compliance with the law. In such cases, we will make every effort to notify you as much as possible.
Business Transfers
If there is any change in the ownership or operations of ffb77 (such as a merger or acquisition), user information may be part of the transferred assets. In such circumstances, the new authority will be required to maintain privacy standards consistent with this Policy.
4. Cookies & Tracking Technologies
What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. ffb77 uses cookies for the following purposes:
- Maintaining login sessions
- Remembering your preferences and settings
- Detecting fraudulent activity
- Monitoring site performance
Cookie Controls
You can accept or reject cookies by changing your browser settings. Please note, however, that disabling cookies may cause some ffb77 features to not work properly and may affect your gaming experience.
We only use necessary and performance-related cookies. Third-party advertising cookies are not used on our platform.
5. Data Security Measures
ffb77 has implemented industry-standard technical and organizational measures to ensure the security of your information.
SSL Encryption
All data exchanged between you and our servers on our platform is protected by SSL (Secure Sockets Layer) encryption. This ensures that no third party can read this information.
Password Hashing
Your password is never stored in plain text. We use advanced cryptographic hashing methods. As a result, even our staff cannot see your password.
Access Controls
Only authorized ffb77 staff can view your information for specific reasons and to a specific extent. All access is logged and regularly audited.
Response to Data Breaches
If a data breach is detected, we will promptly begin an investigation and notify affected users as quickly as possible. We will work with the highest priority to minimize damage and restore security.
6. Your Rights
As a user of ffb77, you have the following rights. To exercise these rights, please contact our support team.
Right to Access Information
You can find out at any time what information we are storing about you. Upon a written request, we will provide you with a copy of that information.
Right to Correct Information
If the information stored about you is incorrect or incomplete, you may request a correction. We will make the necessary changes as quickly as possible.
Right to Delete Information
In certain circumstances, you may request the deletion of your information. However, transaction-related information may be required to be retained for a specific period for legal reasons.
Right to Object to Processing
You may object to the use of your information for specific purposes (such as marketing communications). If your objection is valid, we will stop that processing.
7. Data Retention Period
Active Accounts
While your account is active, we retain all necessary information. This is essential for providing services, maintaining security, and fulfilling legal obligations.
After Account Closure
Even after you close your account, financial transaction records and identity verification information are retained for a specific period as required by law. After this period, the information is securely deleted or anonymized.
Inactive Accounts
We periodically review information for accounts that have been inactive for a long time. After notifying the user in advance, the necessary information may be deleted.
8. Protection of Minors
ffb77 strictly operates for those aged 21 years or older only. We do not knowingly collect or process personal information of any minor. Age verification is mandatory during our registration process.
If we become aware that a minor is using our platform, their account will be immediately closed and all associated information will be deleted. If parents or guardians believe their child is using ffb77, please contact us immediately.
9. Changes to This Policy
ffb77 reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after changes means your consent to the new policy.
We recommend that you visit this page regularly and read the latest version. The effective date will always be stated at the top of the policy.
10. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact our support team. We are available 24/7 at your service.
Live Chat: Directly via live chat on the ffb77 platform — available 24/7
Email: [email protected]
Support is provided in both Bengali and English. We aim to respond to privacy-related requests as quickly as possible.
For more information, see our Terms & Conditions and Responsible Gaming pages.